Please read these terms carefully before using the Nuvoria Group website or engaging our guaranteed rent and property management services. By using our site or enquiring about our services, you agree to be bound by these terms.
Nuvoria Group is a specialist guaranteed rent and property management company based in London, United Kingdom. We operate the website at nuvoriagroup.com and associated subdomains.
You can contact us at support@nuvoriastays.com or by telephone on 0208 191 3703.
By accessing or using our website, submitting an enquiry through our property eligibility questionnaire, or engaging any of our services, you confirm that:
If you do not agree to these terms, you must stop using our website and services immediately.
You may use our website for lawful purposes only and in a manner consistent with these terms. Permitted uses include browsing information about our services, submitting a property enquiry, and contacting us.
You must not:
Nuvoria Group provides the following services to London landlords:
All services are subject to a property eligibility assessment and the execution of a formal written agreement between you and Nuvoria Group.
The following principles apply to our guaranteed rent arrangements. Full contractual terms will be set out in your written agreement.
Guaranteed rent is paid to landlords on the agreed date each month. Payments are made by bank transfer to the account details provided by the landlord. Nuvoria Group guarantees this payment regardless of whether the property is occupied at the time.
The guaranteed rent figure is agreed at the outset based on our assessment of the property's location, size, condition, and local market conditions. The agreed figure will be below the prevailing open-market rent to reflect the certainty and zero-fee nature of our offer.
Guaranteed rent agreements are typically offered for periods of 1 to 5 years. The specific term will be agreed in writing. During the term, neither party may terminate early except as expressly permitted in the written contract.
Nuvoria Group is authorised to sub-let the property and place occupants of its choosing, subject to any restrictions agreed in the written contract. We are responsible for all occupant management, including vetting, tenancy agreements, deposits (where applicable), and enforcement of occupancy conditions.
Nuvoria Group will manage day-to-day maintenance and minor repairs at our cost. The landlord remains responsible for structural repairs, landlord-insured items, and any works required to maintain the property in the condition agreed at the outset, as set out in the written contract.
By entering into a guaranteed rent agreement with us, the landlord warrants and agrees to:
Nuvoria Group does not charge landlords any upfront fees, letting fees, or ongoing management fees. Our service is provided at no direct cost to you.
If, following your property assessment, any preparatory works or compliance certificates are required before we can commence the agreement, we will make this clear in advance. In some cases we may offer to arrange and cover the cost of such works, with details agreed in writing.
All payments made by Nuvoria Group to landlords are made in pounds sterling (GBP). Landlords are responsible for any bank charges applied by their own financial institution.
These website terms apply for as long as you use our site. Individual service agreements have the terms and termination provisions set out in those specific written contracts.
We reserve the right to suspend or terminate your access to our website at our discretion, without notice, if we believe you have breached these terms or if we are required to do so by law.
All content on this website, including but not limited to text, graphics, logos, images, audio clips, video, and software, is owned by or licensed to Nuvoria Group and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this site without our express prior written consent. You may print or download content solely for your own personal, non-commercial use.
Our website and its content are provided on an "as is" and "as available" basis. While we take reasonable care to ensure the accuracy of the information on our website, we make no representations or warranties, express or implied, as to:
Information on this website is general in nature and does not constitute financial, legal, tax, or investment advice. You should seek independent professional advice before making any decisions based on the content of this site.
Guaranteed rent figures quoted during initial enquiries are indicative only. Any rent offer is subject to property assessment and formal agreement.
To the fullest extent permitted by applicable law, Nuvoria Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, including loss of profits, loss of revenue, loss of data, or loss of goodwill.
Our total aggregate liability to you for any claim arising out of or in connection with our website or services shall not exceed the total amount of guaranteed rent paid or payable by us to you in the three months immediately preceding the event giving rise to the claim.
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
You agree to indemnify, defend, and hold harmless Nuvoria Group and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your breach of these terms, your use of our website, or any false or misleading information you provide to us.
These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales.
We prefer to resolve any disputes amicably. If you have a complaint or concern, please contact us in the first instance at support@nuvoriastays.com. We will endeavour to respond within 5 business days and to reach a fair resolution.
If a dispute cannot be resolved by negotiation, both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to amend these Terms of Service at any time. We will update the "Last updated" date at the top of this page when changes are made. Material changes affecting your rights will be notified by a prominent notice on our website.
Your continued use of our website or services following the posting of revised terms constitutes your acceptance of those changes.
For any questions regarding these Terms of Service, please contact us: